Texas Health Hospital Mansfield | Whole health | Winter 2023

Winter 2023 7 A top rating for patient safety Safety grades are in, and Texas Health Hospital Mansfield earned an A! Learn more about what our safety rating means. Visit LeapfrogGroup.org. For two straight grading periods, Texas Health Mansfield earned the highest rating from The Leapfrog Group, which publishes safety and quality data for hospitals around the country two times per year. The data helps consumers make informed choices when seeking care. The letter grade helps show how safe hospitals are for patients when it comes to preventable harm, like medication errors, accidents and infections. Earning two consecutive grade A ratings (most recently last fall) reflects our team’s continual commitment to providing safe and exceptional care. “Our grade A rating allows our community to see at a glance that this is a safe hospital,” says Chief Medical Officer Ronny Ford, M.D. Keep Me Safe is one of four service standards. Love Me, Make It Easy and Own It are the other categories. The grade A rating reflects team members’ efforts to live out this service standard, Dr. Ford notes. Texas Health Mansfield has processes in place to ensure safety. For instance, morning safety huddles “set the tone for each day,” Dr. Ford says. Throughout the hospital, interactive message boards make it easy for team members to discuss safety concerns, and barcode scanning helps ensure that patients get only the medications that are meant for them. ICU: Here for you Our intensive care unit has the compassionate experts you need Caring for the severely injured or ill is what experts in Texas Health Mansfield’s intensive care unit (ICU) do best. Here’s what to know about the ICU and those who work there. ICUs provide lifesaving care. ICUs are for patients who require intensive monitoring, assessments and treatments for life-threatening conditions. Respiratory failure, kidney failure, heart problems and multiple organ failure are among these conditions. Advanced equipment, like ventilators, are used to provide life support. The ICU has on-site critical care providers. The ICU team at Texas Health Mansfield includes critical care medicine doctors, physicians known as hospitalists and registered nurses to provide 24/7 care. A typical ICU stay is one to four days. “The goal of care in the ICU is to stabilize patients and get them moving in the right direction on their path to wellbeing,” says Launa Williamson, Patient Care Services Director (leader of critical care). When they’re well enough to leave the ICU, patients might go to another hospital floor before being discharged to go home or to rehabilitation, as needed. The ICU team is committed to patients and families. “We pride ourselves on caring for the whole person and the families who are here with our patients,” Launa says. “We are with them in the moment.”

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